Trust center

Security & compliance

What is in place, what is pending, and what is planned, stated plainly. AgenticMD is pre-pilot and processes synthetic test data only.

ControlStatus
Business Associate AgreementsIn place
AI model provider (Anthropic): BAA executed.
Pending
SMS carrier (Twilio): BAA pending. No PHI is sent through it until executed.
EncryptionIn place
TLS in transit; clinical content and PHI encrypted at rest.
Audit trailIn place
Immutable log of every authentication, message, and provider action; identifiers hashed.
Emergency screenIn place
Deterministic pattern matching runs before the AI and routes red-flag symptoms to 911.
HIPAAIn place
Built to HIPAA requirements; AgenticMD acts as a business associate of the practice.
Pending
Production hosting on HIPAA-eligible infrastructure under a BAA before launch. Current hosting is for synthetic-data testing only.
SOC 2Planned, not achieved
Planned. AgenticMD has not started or completed a SOC 2 audit.

SOC 2 roadmap

Every step below is planned. None is complete.

Planned

1. Readiness assessment

Gap analysis against SOC 2 Trust Services Criteria.

Planned

2. SOC 2 Type I

Point-in-time audit of control design.

Planned

3. SOC 2 Type II

Audit of control effectiveness over an observation period.

TODO (Joshua): add target dates only if you commit to them; none are stated here

Clinical governance

Provider in the loop

The AI prepares; a licensed provider decides. Zero autonomous clinical actions.

Security questionnaires

We'll complete your organization's vendor security review as part of pilot onboarding.

Questions? Contact us or read the privacy policy.